Welcome to Peel Wellness Retreat.

Your privacy matters to us. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our services — including our website, SMS communications, and other platforms.

1. Who We Are

Peel Wellness Retreat provides health and wellness services, including appointments, consultations, and related client support. This policy covers our practices for handling personal data.

2. What Information We Collect

We may collect the following personal information:

Full name
Phone number
Email address
Communication preferences
Booking or service history
Any information voluntarily provided when communicating with us

3. How We Collect Your Information

We collect information through:

Direct submissions via our website forms
SMS conversations
Email and phone communications
Cookies and tracking tools on our site (for usability and analytics)

4. How We Use Your Information

Your personal information may be used to:

Respond to inquiries about our services
Assist with appointment scheduling
Send confirmations and reminders
Provide updates or respond to questions via SMS
Offer in-house marketing and promotions
Improve the quality and delivery of our services

5. Data Security

We protect your personal information using secure networks, limited access protocols, and staff training.
While we follow best practices, no digital method is 100% secure.

6. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes.
Your information may only be shared with trusted partners for purposes such as:

Appointment management
Website or technical support

SMS Disclaimer:
Phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes.

7. Your Rights

You may:

Request access to your personal data
Request corrections or deletion
Withdraw consent for communications, including SMS

To exercise these rights, please contact us at: https://peelwellnessretreat.com/contact

8. Cookies and Tracking

Cookies may be used to improve your browsing experience, analyze site traffic, and understand user behavior.
You can disable cookies in your browser settings at any time.

9. Updates to This Policy

We may update this Privacy Policy occasionally.
Updates will be posted on this page with a revised effective date.
Continued use of our website or services indicates acceptance of any changes.

10. Legal Jurisdiction

This Privacy Policy is governed by the laws of the Province of Alberta, Canada.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: https://peelwellnessretreat.com/contact

SMS Terms & Conditions

1. SMS Consent Communication

Your phone number, collected as part of the SMS consent process, will not be shared with any third parties for marketing purposes.

2. Types of SMS Communications

If you opt in to receive SMS messages from Peel Wellness Retreat, you may receive messages that:

Respond to your questions about our services
Assist with booking, confirming, or rescheduling appointments
Provide essential follow-up information related to your visit or inquiry

3. Message Frequency

SMS message frequency varies based on your engagement with us, typically related to appointments or customer service inquiries.

4. Messaging Fees

Standard message and data rates may apply, depending on your mobile provider and plan.

6. How to Opt-Out

To stop receiving messages, reply “STOP” to any SMS.
You may also contact us directly to be removed from our list.

7. Getting Help

To get help, reply “HELP” to any SMS or reach us at: https://peelwellnessretreat.com/contact

8. SMS Disclosure Summary

Message and data rates may apply
You can opt out by texting “STOP”
For help, text “HELP”
Messaging frequency will vary